Faq

Frequently Asked Questions (FAQs)

What Payment Options are Available?

You can either pay online with your cards (MasterCard, Visa and Verve) or bank transfer.

Can I Return the Items?

Yes, you can return defected or damaged items you bought by bringing it to our Office, our team will look at the issue or reason for the return and get back to you within 2 working days after return.

Can I get Free Delivery on All my Orders?

Customers in Abuja can get a free delivery on all orders above ₦2,000,000.

What Is the Alibax Kitchen Store Customer Care Line?

We have a dedicated team that is always available to make sure your shopping experience is effortless. Simply dial 0807 777 7341 to reach out to us for complaints and other inquiries. If you would like to place an order, please call us at 0807 777 7341. You can also chat with us on whatsapp if you find that more convenient. Whatever you do, we are always available to help.

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